Not resolved
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

Earlier this year I contacted wedding wire and several other marketing companies to get my business name some extra attention. I spoke with a young lady and she explained the entire process of I told her that I would talk to my husband about it and let her know.

The price was more than I wanted to pay, so I just let it go. However, she didn't let it go! She called and left several messages and then when I did finally connect with her, she kept saying well your business isn't your priority because you have not made a commitment to advertise with wedding She said that several times and every time she did it truly annoyed me.

Finally, before hanging up on her I told her that my business is my priority but dealing with a nut like her on wedding wire certainly was not. You don't tell potential customers that their business isn't a priority to them because I am not patronizing your business the way you want me to.

To me was NOT her priority because instead of gaining a paying client, she lost me because of her condescending verbiage! Stay in your lane!!!

Review about: Weddingwire Customer Care.

Reason of review: Poor customer service.

I didn't like: Customer service.

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