Not resolved
1.5
Details
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
1 comment

I signed up for a month-to-month advertising stotefront for my photography business.I have been with them for 6 months and have yet to book one wedding from their site.

They have terrible customer service and take weeks to get back to me when I reach out fo them. When they do respond they make it seem like it is something I am doing wrong as to why I havent booked any clients from their site. I never signed a contract and was mislead in the beginning about the terms. Only after paying for the first month of service did I receive an email that stated it was a 12 month term.

I have cancelled my card and am not going to advertise with them anymore.$500 down the drain.

Reason of review: Poor customer service.

Had an Experience with Weddingwire?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1356003

Same experience here. Except i camcelled the card and these shady people figured out the new card number and took the money. They are a fraud and its a scam

You May Also Like