I had the exact same experience, and have been posting this: Anyone using weddingwire.com should be aware that they will remove negative reviews at the vendor's request, if the consumer doesn't send in legal documentation. For example, I had a very bad issue with a vendor for our wedding, and posted a negative review back in the Spring of 2011.
Weddingwire JUST now contacted me (three and half years later) and asked me to provide legal documentation to back up my review. I sent them all that I still have (three and half years later), which is full email correspondence backing up exactly what I said. They won't accept that, and won't even ask the vendor if it's accurate.
They just intend to remove my review. So, anyone that's thinking about using that website should be aware that the consumer may not be getting the full picture, and that it's very likely that the ratings are slanted in the vendor's favor.
Review about: Weddingwire Website.
Reason of review: Poor customer service.